Privacy Policy

Privacy Policy

The person responsible for data processing is:
TDJ Stadtgärtner GmbH
Frieslandstraße 5
48527 Nordhorn

Email: hallo@diestadtgaertner.de

Phone: 05921 - 818 39 27

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our websites without providing personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to safeguard our overriding legitimate interests in a correct presentation of our offer according to Art. 6 para. 1 sentence 1 lit. f GDPR within the framework of a balancing of interests. All access data is deleted no later than seven days after the end of your visit.

 Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data as well as all data collected in designated forms on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Canada, New Zealand, Japan, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for third-country data transfers, provided the respective service provider is certified. Until certification by our service providers, data transfers continue to be based on this foundation: Standard Contractual Clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia, India, Singapore.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission

2. Data processing for contract execution and contact

2.1 Data Processing for Contract Execution

For the purpose of contract processing (including inquiries and handling of any existing warranty and performance defect claims as well as any statutory update obligations) according to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us in the course of your order. Mandatory fields are marked as such because we necessarily need the data for contract processing in these cases and cannot process the order without providing them. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, especially on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiration of the tax and commercial retention periods according to Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have explicitly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this statement.

Inventory Management System

For order and contract processing, we use inventory management systems from external service providers. Our service providers act on our behalf within the scope of order processing. If you have questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

2.2 Customer Account

If you have given your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of opening the customer account as well as for storing your data for future orders on our website. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a designated function in the customer account. After deleting your customer account, your data will be deleted unless you have explicitly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is legally permitted and about which we inform you in this statement.

2.3 Contacting Us

As part of customer communication, we collect personal data to process your inquiries pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such because we necessarily require the data in these cases to process your contact request. Which data is collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have explicitly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this statement.

 Live chat tool Userlike

For the purpose of customer communication, we use the live chat tool of Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany ("Userlike"). This serves to safeguard our overriding legitimate interests in effective and improved customer communication within the framework of a balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. Userlike acts on our behalf.

 Live chat tool WhatsApp

For the purpose of customer communication, we use the live chat tool of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to safeguard our overriding legitimate interests in effective and improved customer communication within the framework of a balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. WhatsApp acts on our behalf. The phone numbers stored by us on our mobile device are automatically processed on servers of Meta companies headquartered at 1601 Willow Road, Menlo Park, California 94025, USA. Only phone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp's terms of use and privacy policy are stored.

Our service providers are located in and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Israel, United Kingdom.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in these countries: Singapore. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

3. Data Processing for the Purpose of Shipping Handling

To fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we forward your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

 Data Transfer to Shipping Service Providers for the Purpose of Shipping Notification

If you have given us your explicit consent during or after your order, we will forward your email address and phone number to the selected shipping service provider based on this consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we delete the data you provided for this purpose, unless you have explicitly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration. If you have questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany

4. Data Processing for Payment Handling

In processing payments in our online shop, we cooperate with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the selected payment method, we provide the data necessary for processing the payment transaction to our technical service providers, who act on our behalf as part of order processing, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In part, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have questions about our partners for payment processing and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

If applicable, we provide our service providers with additional data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This serves, according to Art. 6 para. 1 sentence 1 lit. f GDPR, to safeguard our overriding legitimate interests in protecting ourselves against fraud or in efficient payment management within the framework of a balancing of interests.

5. Advertising by email, mail

5.1 Email newsletter with subscription and newsletter tracking

When you subscribe to our newsletter, we use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a designated link in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have explicitly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

We inform you that when sending the newsletter, we evaluate your user behavior. For this purpose, we also analyze your interaction with our newsletter by measuring, storing, and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the sent emails include single-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we particularly link the following "newsletter data"

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the access,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, it is possible at any time to unsubscribe from the newsletter as described above.

The information is stored as long as you have subscribed to the newsletter.

5.2 Newsletter Dispatch

The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

5.3 Postal Advertising and Your Right to Object

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send interesting offers and information about our products by postal mail. This serves to protect our overriding legitimate interests in advertising communication with our customers within the framework of a balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
After you have revoked your consent, we will delete your address from the recipient list unless you have explicitly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data beyond this, which is legally permitted and about which we inform you in this statement.

6. Cookies and Other Technologies

6.1 General Information

To make visiting our website attractive and to enable the use of certain features, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Privacy protection on end devices
When using our online offer, we use strictly necessary technologies to provide the expressly desired telemedia service. Storing information on your device or accessing information already stored on your device does not require consent in this respect.

For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. We point out that if you do not give consent, parts of the website may not be fully usable. Any consents you have given remain valid until you adjust or reset the respective settings on your device.

Possible subsequent data processing by cookies and other technologies

We use such technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the contents of the shopping cart). This serves, within the framework of a balancing of interests, overriding legitimate interests in an optimized presentation of our offer according to Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. If applicable, we also use technologies that are not individually listed in this privacy policy. More information about these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform. You can access it via this link: https://www.diestadtgaertner.de/cookies.

Cookie Settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies according to Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also visit the following link: https://www.diestadtgaertner.de/cookies. If cookies are not accepted, the functionality of our website may be limited.

6.2 Use of Usercentrics Consent Management Platform to Manage Consents

On our website, we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your legally required consent to the processing of your personal data by these technologies. This is necessary according to Art. 6 para. 1 sentence 1 lit. c GDPR to fulfill our legal obligation under Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information, as well as information about your consent behavior. Your data will be deleted after three years unless you have explicitly consented to further use of your data according to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data beyond this period, which is legally permitted and about which we inform you in this statement.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

7. Use of Cookies and Other Technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is based on your consent according to Art. 6 para. 1 sentence 1 lit. a GDPR. After the purpose ceases and the use of the respective technology ends, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information about your revocation options can be found in the section "Cookies and other technologies." Further information including the basis of our cooperation with the individual providers can be found with the individual technologies. If you have questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 Use of Adobe Services

We use the technologies of Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe") as described below. The information automatically collected by the Adobe technologies about your use of our website is usually transmitted to and stored on a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA. If your IP address is collected via the Adobe technologies, it is shortened or completely replaced by a generic IP address before storage on Adobe's servers by activating appropriate settings.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 Adobe Fonts

To ensure uniform presentation of content on our website, data (IP address, time of visit, device and browser information) is collected through the script code "Adobe Fonts", transmitted to Adobe, and then processed by Adobe. We have no influence on this subsequent data processing. Data processing is based on an agreement between joint controllers according to Art. 26 GDPR.

7.2 Use of Google Services

We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as described below. The information automatically collected by the Google technologies about your use of our website is usually transmitted to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers according to Art. 26 GDPR for the respective technology. Further information about data processing by Google can be found in the Google Privacy Policy.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to further Google servers for processing. Data processing is based on an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. Data sharing with Google under these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User ID function. With this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms and thus analyze your user behavior across devices and sessions.

For web analysis, the Google Analytics extension function Google Signals enables so-called "Cross-Device Tracking." As long as your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports about your usage behavior (especially cross-device user numbers), even if you switch devices. We do not process any personal data in this regard; we only receive statistics created based on Google Signals.

For web analysis and advertising purposes, the Google Analytics extension function enables the so-called DoubleClick cookie, allowing your browser to be recognized when visiting other websites. Google will use this information to compile reports on website activities and to provide other services related to website usage.

If you do not give consent to us according to Art. 6 para. 1 sentence 1 lit. a GDPR for the use of Google Analytics, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs does not take place. To close gaps in web analysis through behavior and conversion modeling, pings with data (User-Agent, information about your consent behavior, screen resolution, IP address) are sent to Google. 

 Google Ads

For advertising purposes in Google search results as well as on third-party websites, the so-called Google Remarketing cookie is set when visiting our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

For website analysis and event tracking, we measure your subsequent usage behavior via Google Ads Conversion Tracking if you have reached our website through a Google Ads advertisement. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a webpage or newsletter registration) may be collected, from which usage profiles are created using pseudonyms.

If you do not give consent to us according to Art. 6 para. 1 sentence 1 lit. a GDPR for the use of Google Ads, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs does not take place. To close gaps in web analysis through behavior and conversion modeling, pings with data (User-Agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

 Google Maps

For the visual display of geographic information, Google Maps collects data about your use of the Maps functions, especially the IP address and location data, transmits it to Google, and then processes it. We have no influence on this subsequent data processing.

 Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and performs an analysis of your website usage using JavaScript and cookies. Additionally, other cookies stored by Google services in your browser are evaluated. No personal data from the input fields of the respective form is read or stored.

 Google Fonts

For the uniform display of content on our website, data (IP address, time of visit, device and browser information) is collected via the "Google Fonts" script code, transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.

 Google Tag Manager

Through Google Tag Manager, we can manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers including cookies). Data processing is based on an agreement on order processing with Google.

The use of Google Tag Manager allows the integration of various services/technologies.
If you do not wish to use certain tracking services and have therefore disabled them, the deactivation will remain in effect for all affected tracking tags integrated via the Google Tag Manager.

 YouTube Video Plugin

To embed third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended privacy mode we use, transmitted to Google, and then processed by Google only if you play a video.

7.3 Use of Microsoft Services

We use the following technologies from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland ("Microsoft"). Data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR. The information automatically collected by Microsoft technologies about your use of our website is usually transmitted to and stored on a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Further information about data processing by Microsoft can be found in the Microsoft Privacy Statement.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 Microsoft Advertising

For advertising purposes in Bing, Yahoo, and MSN search results as well as on third-party websites, the so-called Microsoft Advertising Remarketing cookie is set when you visit our website. This cookie automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, as well as information about your use of our website) using a pseudonymous cookie ID and based on the pages you visited.

For website analysis and event tracking, we measure your subsequent usage behavior via Microsoft Advertising Universal Event Tracking (UET) when you arrive on our website through a Microsoft Advertising ad. Cookies may be used for this purpose, and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on predefined events such as visiting a webpage or newsletter registration) may be collected, from which usage profiles are created using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not disabled the "Interest-based advertising" setting in your Microsoft account, Microsoft can generate reports on usage behavior (especially cross-device user numbers), even if you switch devices, so-called "Cross-Device Tracking." We do not process any personal data in this regard; we only receive statistics created based on Microsoft UET.

7.4 Use of Facebook Services

 Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events we specify, such as visiting a webpage or newsletter registration), from which usage profiles are created using pseudonyms. As part of the so-called advanced matching, information for matching purposes is also collected and stored in hashed form, which can identify individuals (e.g., names, email addresses, and phone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which enables the pseudonymous cookie ID to recognize your browser when visiting other websites. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activities and to provide other services related to website use, especially personalized and group-based advertising.
The information about your use of our website automatically collected by Facebook (by Meta) technologies is usually transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Further information about data processing by Facebook can be found in the Facebook (by Meta) Privacy Policy.

Our service providers are located in and/or use servers in the following countries for which the European Commission has issued a decision recognizing an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

 Facebook Analytics

As part of the Facebook Business Tools, statistics about visitor activities on our website are created from the data collected via the Facebook Pixel regarding your use of our website. The data processing is based on an agreement on order processing by Facebook (by Meta). Your analysis serves the optimal presentation and marketing of our website.

 Facebook Ads (Ads Manager)

We advertise this website on Facebook (by Meta) and other platforms via Facebook Ads. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, especially the decision about the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers according to Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics created via Facebook Pixel about visitor activities on our website, we operate group-based advertising on Facebook (by Meta) via Custom Audience by determining the characteristics of the respective target group. In the context of the extended data matching (see above) to determine the respective target group, Facebook (by Meta) acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel remarketing.

Via Facebook Pixel, we measure conversions for web analysis and event tracking of your subsequent usage behavior when you have accessed our website through a Facebook Ads advertisement. Data processing is based on an agreement on order processing with Facebook (by Meta).

7.5 Other Providers of Web Analysis and Online Marketing Services

 Use of Hotjar for Web Analysis

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is automatically collected and stored using technologies from Hotjar Ltd., Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta ("Hotjar"), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without a separately given, explicit consent. Hotjar acts on our behalf.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

 Use of Pinterest Tag for Web Analysis and Advertising Purposes

For web analysis and advertising purposes on Pinterest as well as on third-party websites, technologies from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest") are automatically used when visiting our website by collecting and processing data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or newsletter registration) and by means of a pseudonymous cookie ID and based on the pages you visited, interest-based advertising is enabled. Usage profiles are created from the collected data using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activities and to provide other services related to website usage. We have no influence on the data processing by Pinterest and only receive statistics created based on the Pinterest Tag. This allows us to measure your subsequent usage behavior for website analysis and event tracking when you have arrived at our website via a Pinterest advertisement. The information automatically collected by Pinterest is usually transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA, and stored there. The data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 Use of Amazon services for online marketing

About the advertising partner Amazon Europe Core S.à.r.l., 38 avenue John F. Kennedy, L-1855, Luxembourg ("Amazon"), we market space for third-party ads on Amazon. These ads are displayed to you at various locations on this website. Using cookies, Amazon can track the progress of the respective order and, in particular, verify that you clicked on the respective ad and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is collected, transmitted to Amazon, and processed by Amazon. We have no influence on this data processing. The data processing is based on an agreement between joint controllers pursuant to Art. 26 GDPR. The information automatically collected by Amazon about your use of our website is usually transmitted to a server of Amazon, Inc., 2021 7TH Ave, Seattle, WA 98121, USA, and stored there.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

 Use of AWIN for online marketing

Through the advertising partner AWIN AG, Otto-Ostrowski-Straße 1A, 10249 Berlin, Germany ("AWIN"), we market space for third-party advertisements. These ads are displayed to you at various points on this website. Using cookies, AWIN can track the progress of the respective order and, in particular, verify that you clicked on the respective ad and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information, as well as information about your use of our website) is collected, transmitted to AWIN, and processed by AWIN. We have no influence on this data processing. The data processing is based on an agreement between joint controllers according to Art. 26 GDPR.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

8. Integration of the Trusted Shops Trustbadge/other widgets

Trusted Shops widgets are embedded on this website to display Trusted Shops services (e.g., quality seal, collected reviews) and to offer Trusted Shops products to buyers after an order.

This serves to protect our overriding legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible under Art. 26 GDPR for data protection. In these data protection notices, we inform you below about the essential contractual contents according to Art. 26 para. 2 GDPR.

As part of the joint responsibility between us and Trusted Shops AG, please primarily contact Trusted Shops for data protection questions and to assert your rights using the contact options provided in the data protection information. Regardless, you can always contact the responsible party of your choice. Your request will then be forwarded to the other responsible party for response if necessary.

8.1 Data processing when integrating the Trustbadge/other widgets

The Trustbadge is provided by a US-based CDN provider (Content Delivery Network). An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the USA here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

When the Trustbadge is called up, the web server automatically stores a so-called server log file, which also contains your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and error analysis.

8.2 Data processing after order completion

After completing the order, the Trustbadge accesses order information stored on your end device (order total, order number, possibly purchased product) as well as your email address. This is necessary to offer you the Trusted Shops services and, if applicable, to automatically secure your order. For this purpose, your email address is transmitted to Trusted Shops hashed by a cryptographic one-way function. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.

This is used to verify whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in providing the buyer protection linked to the specific order and the transactional review services in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. If this is the case, further processing will be carried out in accordance with the contractual agreement made between you and Trusted Shops. If you are not yet registered for the services, you will be given the opportunity to do so for the first time afterwards. Further processing after registration is also governed by the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and personal reference will no longer be possible.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring smooth operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which is available for the USA here and for Israel here. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If service providers used are not certified under the DPF, standard contractual clauses have been concluded as an appropriate guarantee.

9. Social Media

9.1 Social buttons from Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), Pinterest, Addthis, WhatsApp

Social buttons from social networks are used on our website. These are only embedded as HTML links on the page, so that no connection to the servers of the respective provider is established when you visit our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, press the Like or Share button.

9.2 Our online presence on Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), YouTube, Pinterest, LinkedIn, Xing

If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media platforms mentioned above, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings to protect your privacy, can be found in the privacy notices of the providers linked below. If you still need assistance in this regard, you can contact us.

Facebook (by Meta) is a service offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information about insights data) can be found here.

Our service providers are located in and/or use servers in the following countries for which the European Commission has issued a decision recognizing an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
No adequacy decision by the European Commission exists for these countries. Our cooperation with them is based on these guarantees: Standard Contractual Clauses of the European Commission.

X is a service offered by Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“X”). The information automatically collected by X about your use of our online presence on X is usually transmitted to and stored on a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

Instagram (by Meta) is a service offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transmitted to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA. Data processing in connection with visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers pursuant to Art. 26 GDPR. Further information (information about insights data) can be found here.

Our service providers are located in and/or use servers in the following countries for which the European Commission has issued a decision recognizing an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, there is no adequacy decision by the European Commission. Our cooperation with you is based on these guarantees: standard data protection clauses of the European Commission.

YouTube is an offering of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

Pinterest is an offering of Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transmitted to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission. 

LinkedIn is an offering of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transmitted to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is in place.

Xing is an offering of New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

10. Contact options and your rights

10.1 Your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified there;
  • according to Art. 16 GDPR the right to request the immediate correction of incorrect or completion of your personal data stored with us;
  • According to Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is required
    • To exercise the right to freedom of expression and information;
    • To fulfill a legal obligation;
    • For reasons of public interest; or
    • It is necessary for the assertion, exercise, or defense of legal claims;
  • According to Art. 18 GDPR, the right to request restriction of the processing of your personal data insofar as
    • The accuracy of the data is disputed by you;
    • The processing is unlawful, but you refuse its deletion;
    • We no longer need the data, but you require it for the assertion, exercise, or defense of legal claims; or
    • You have lodged an objection to the processing pursuant to Art. 21 GDPR;
  • According to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller;
  • According to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. Usually, you can contact the supervisory authority of your usual place of residence, workplace, or our company headquarters.

Right to Object

To the extent that we process personal data as described above to safeguard our overriding legitimate interests based on a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you have a right to object only if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In that case, we will not process your personal data further for this purpose.

10.2 Contact Options

If you have any questions about the collection, processing, or use of your personal data, or about information, correction, restriction, or deletion of data, as well as revocation of given consents or objection to a specific data use, please contact us directly using the contact details in our imprint.

We are sustainable

Sustainability guides everything we do. Our products are made from resource-saving raw materials, are socially responsible, and are made with love.

We are curious

We want to try new things to make a positive impact. We approach our work with a relaxed attitude, even when things don't go smoothly. Because in the end, and with a smile, everything will be alright.

We are honest

Yes, we want to do things right and well. That's why we discuss things openly and constantly work to improve.

We love the beautiful

We love beauty. And we love nature. In all its colors and forms. Beautiful design helps open our eyes to it.